We try our best to give you an excellent Dress with a good quality of dress & its material.
Three days return guarantee only for Damage products with open shoot video.
All products sold by us are covered under our 3-day replacement/goods return policy. If the product you ordered is damaged or defective, we shall replace it within three days or refund your money. Follow the following procedure to return the product:
To replace your product, please contact our customer care executive at 9850787096 or email us at contactthevastrani@gmail.com within three working days from the delivery date.
Under the following situations, the product shall not be eligible for return or replacement under this policy.
If the original box containing the product gets damaged
If the product is used
If the product is not in its original state
If the product is returned without its original packing
Products without a valid or readable serial number, including but not limited to products with missing, damaged, tampered or unreadable serial numbers.
How to return a purchased item?
To return your ordered product, please call our customer care executive at – 9850787096 or email us at contactthevastrani@gmail.com Our customer care executive will help you follow the other process.
Please note that if the product has been damaged in transit, please contact our customer care executive, who will guide you in preparing the product return shipment.
Refund for the returned product
Once you have shipped the product & it reaches us, then it shall be inspected by our executive officer. If our inspecting officer finds the concerns raised by you are genuine & he is satisfied that there is indeed a problem with the product, then we shall refund the purchase amount to your bank account. Please note that the inspecting officer’s decision on the matter shall be final & binding.